Contact Us | Jolibet Philippines 24/7 Support
Thank you for visiting Jolibet Casino, your one-stop online gaming destination. Jolibet team truly hopes you enjoy your time with us, and if you wish to contact us, there are two easy ways for you to do so. Here you will find information on both our contact channels and support services.
We value our players and are dedicated to providing top-notch support to make sure that everyone here has the most enjoyable gaming experience. Whether you have questions, need assistance, or wish to share feedback, our team is here to help, 24/7!
How to Reach Us
Our team offers support to both non-members and those with a Jolibet login Philippines. Jolibet 24/7 support is available via the following channels.
Live Chat Support
For immediate assistance, our live chat feature is the best way to get in touch with us. Click the yellow live chat icon in the bottom right corner of our website to connect with a customer service representative. Our live chat is available 24/7, offering assistance whenever you need it.
WeChat users can send us a WeChat friend request. Our team monitors incoming messages on this channel from 9 AM to 6 PM (GMT+8), Monday to Friday. If you wish to talk outside of these hours, please leave a message, and we will get back to you as soon as possible, or use live chat to get an immediate response.
What Our Team Can Help You With
Some of you may wonder why it is important for an online casino to have 24/7 customer support. If you are one of the people asking this question, let us explain to you how our professional support team can enhance your experience at Jolibet Casino.
Feedback and Suggestions
Jolibet continuously strives to improve our services and welcome any feedback or suggestions you may have. Your input helps us enhance the gaming experience for all our players. If you have any ideas or comments, please do not hesitate to reach out to our live support team.
Technical Support
Encountering technical issues? Our technical support team is here 24/7 to help you troubleshoot and resolve any problems. Whether you’re facing login issues, game loading errors, or other technical difficulties, our experts are ready to assist. Contact our technical support through live chat!
Responsible Gaming
Jolibet is committed to promoting responsible gaming. We provide tools and resources to help players manage their gaming activities, including deposit limits, self-exclusion options, and access to professional help. If you need assistance with responsible gaming, please reach out to our team right away.
Stay Connected
Stay updated with the latest news, promotions, tournaments, and exclusive offers by subscribing to our newsletter. Enter your email address in the subscription box at the bottom of our website to receive regular updates directly in your inbox – or contact our team so they can get it done for you!
Frequently Asked Questions (FAQ)
Before reaching out to our support team, you might find the answers to your questions in our comprehensive FAQ section. Here are some of the most commonly asked questions.
How do I create a Jolibet login?
Creating an account with Jolibet Casino is simple. Click on the ‘Join Now’ button in the top right corner of our website and fill in the required information. Once you submit your details, you will receive a confirmation SMS to activate your account.
How do I reset my password?
If you forget your password, click on the ‘Forgot Password’ link on the Jolibet login page. Enter your registered email address, and we will send you instructions to reset your password.
How to use the Jolibet live chat feature?
Here’s how you can talk to a member of our team.
- Click on the yellow chat icon at the bottom of our homepage.
- Enter your username. Leave it blank if you don’t have any.
- Select your enquiry (deposit, withdrawal, product or other)
- Choose your preferred language.
- Click ‘Start the Chat’ to talk to our available staff.
How do I withdraw my winnings?
To withdraw your winnings, log in to your account, go to the ‘Cashier’ section, and select ‘Withdraw’. Choose your preferred withdrawal method, enter the amount, and submit your request. Withdrawals are processed within 24-48 hours.
Is my personal information secure?
Yes, at Jolibet Casino, we take your privacy and security very seriously. We use advanced encryption technology to protect your personal and financial information. For more details, please read our Privacy Policy.